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Find answers to frequently asked questions or contact our team directly.
Frequently Asked Questions
QuickCard AI runs on a subscription that covers the costs of AI, servers and audio content. Your subscription lets us keep improving the app with new features every month.
On iOS: go to Settings > your name > Subscriptions > QuickCard AI > Cancel. On Android: open Google Play > tap your profile > Payments & subscriptions > Subscriptions > QuickCard AI > Cancel. Your access stays active until the end of the period you already paid for.
First, close the app completely and open it again. If the problem continues, make sure you have the latest version installed from the App Store or Google Play. If nothing works, send us a report with the form below and we'll look into it as soon as possible.
You can do it from the app in Settings > Delete account. Keep in mind this action is permanent: your progress, learning data and all your personal information will be erased. If you have doubts before going ahead, write to us first.
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